Cookie Policy

Last updated: 2025-11-15

1. Introduction

This Cookie Policy explains how OP3C (“we”, “our”, “us”) uses cookies and similar technologies on our website. It describes what cookies are, which types we use, why we use them, and how you can manage your cookie preferences.

By using our website, you consent to the use of cookies as described in this Policy, unless you disable them in your browser settings.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function, improve performance, remember preferences, and analyze how visitors interact with the site.

Cookies may be placed directly by us (“first-party cookies”) or by trusted third parties (“third-party cookies”).

3. Types of Cookies We Use

a) Essential Cookies

These cookies are required for the website to function properly. They enable core features such as page navigation, form submissions, and security. You cannot disable essential cookies.

b) Analytics Cookies

These cookies help us understand how visitors use our site. They collect information such as visited pages, time spent on the site, device type, and general location (city/region).

We use:

  • Google Analytics

This data helps us improve content, usability, and performance.

c) Functional Cookies

These cookies enable enhanced features, such as interactive components or third-party integrations.

Examples include:

  • Appointment scheduling tools (e.g., Google Calendar API)
  • Contact forms or widgets

These cookies may track limited technical information needed for the feature to operate.

4. Third-Party Cookies

Some cookies are provided by external service providers that help us deliver functionality or analytics, such as:

  • Google Analytics
  • Google Calendar (booking tools)
  • Formspark (contact form functionality)

These third parties may collect data according to their own privacy policies. We do not control their cookie settings.

5. Legal Basis (GDPR & International Compliance)

We rely on the following legal bases for using cookies:

  • Consent — for analytics and functional cookies that are not strictly necessary
  • Legitimate interest — for essential cookies required for security and proper website functioning

You may withdraw your consent at any time by adjusting your browser cookie settings.

6. How to Manage or Disable Cookies

You can control cookies through your browser settings. Options typically include:

  • Blocking all cookies
  • Allowing only essential cookies
  • Deleting cookies after use
  • Receiving warnings before cookies are stored

Please note: Disabling some cookies may result in limited functionality or a degraded user experience.

7. Data Retention

Cookies are stored for varying durations:

  • Session cookies — automatically deleted when you close your browser
  • Persistent cookies — remain on your device until they expire or are deleted

Typical retention periods range from 1 month to 12 months, depending on the cookie type.

8. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulatory requirements, or our practices. The “Last updated” date at the top of this page indicates the latest version.

9. Contact

For questions about this Cookie Policy or to exercise privacy-related rights, contact:

Privacy Officer — OP3C
Email: privacy@op3c.ca
Location: Québec, Canada